Recent Posts

How Do I Get Smoke Residues and Odors Out of My Newington Home?

9/14/2020 (Permalink)

Burnt house after the fire. Our goal is to put your home back to a safe condition, ready for occupation, as quickly as we can.

To Restore Your Newington Home After a Fire, Call SERVPRO

It Looks Like the Fire Destroyed My Kitchen, Where Do You Start?
Fire damage in Newington homes looks, and is, incredibly bad. Much of the damage, however, is on the surface where SERVPRO response teams train extensively to remove smoke residues and the odors they cause.

Some of the Residues Are Stuck to The Countertops and Appliances, How Do You Get Those Off?
Our response teams start by wiping down every affected surface with a dry sponge or cloth. This initial step removes the top residue layers as dry particulates without further damage to items already soaked from efforts to extinguish the fire. It also allows team members to inspect the property for which cleaning agents and tools are needed to complete the task.

Next, specialists capture the smoke residues. If possible, they remove more residues as dry particulates using a soft brush to loosen them from the surface and then a vacuum to capture and remove them from the home.

For thicker, dry layers and sticky, wet residues, specialists use a cleaning agent to separate them from the surface and suspend them in a solution. If needed, they use a stiff brush to agitate the layers off surfaces for easier removal.

Removing the residues eliminates the source of odors, but smoke can penetrate deeply into surfaces during the fire. For lingering odors, specialists use deodorizing agents on affected surfaces to eliminate or cover remaining residue traces.

What About Physical Damage at The Origin of the Fire?
Every SERVPRO response team has specialists trained to rebuild your home. Team members can perform major tasks such as rebuilding the kitchen sub-flooring, or simpler efforts such as replacing drywall and repainting it to match the original look.

To schedule a response team for your home, call SERVPRO of Newington / Central Hartford at (860) 667-9191 today. Our goal is to put your home back to a safe condition, ready for occupation, as quickly as we can.

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My Newington Business Has Water Damage. What Should I Do Next?

9/11/2020 (Permalink)

SERVPRO Equipment and technicians Don't let water take over your business. We have the experienced technicians and equipment to get your business back in order. Call SERVPRO today.

SERVPRO Has Experienced Technicians That Will Assist You In Every Step Of The Water Damage Restoration Process To Get You Back To Business As Usual.



Can I Keep My Business Open During Restoration?

For any good business, One of the most significant concerns after suffering water damage is how long they need to close. Can they remain open while the office is being restored? Every business wants to keep their doors open as much as possible to avoid losing customers and revenue.

SERVPRO's objective is to complete your business's restoration after a water damage event in Newington as quickly as possible. We may be able to keep your business open during cleaning and drying activities. We can review the amount of water damage, whether it impacts the entire commercial space as well as safety issues to help make this decision. Safety is the overriding concern for your employees and customers. We may be able to complete the job faster if access by customers and employees is limited; however, ultimately, this is a business decision for the commercial owner.

Can I Turn Off the Equipment During Business Hours?

There is a trade-off between running noisy equipment during business hours and trying to conduct normal business operations. The cost to run the equipment is less than $5.00 per day, depending on the loss's size. Allowing moisture to remain inside your commercial building increases the risk of mold growth and generating additional damage. Various structural components and business materials exposed to humidity increase the risk of permanent damage over an extended period.

SERVPRO strongly recommends that the equipment not be turned off at any time until moisture levels have returned to normal, and your commercial space is thoroughly dried. Alternative arrangements may need to be considered, such as temporary office space, business continuity insurance to cover expenses, and work from home possibilities. Our team is very much aware of these issues. We can work with your employees to mitigate the impact as much as possible.

Call SERVPRO of Newington / Central Hartford (860) 667-9191 to assist with water damage restoration of your commercial space.

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Can My Carpet Get Restored After Flooding in My Newington Home?

9/6/2020 (Permalink)

flooded kitchen with items floating in it Flood damage in your home can cause you a load of problems. Contact SERVPRO 24/7 for professional remediation and mitigation services.

SERVPRO techs bring years of experience and comprehensive training to every restoration job in Newington for the best outcome

Watching flood water flow into your Newington home can be frustrating, mainly when it keeps coming faster than you can clean it up. Once inside, the water runs along walls and attempts to run down following the path of least resistance. This is how flooding can affect so many areas of a home in such a short period. Carpet, in particular, may require removal and disposal depending on a few factors:  

  • If the floodwater was rainwater or groundwater
  • How rapidly the cleanup and extraction began
  • Testing indicates the presence of harmful elements
  • Self-cleaning methods such as the application of bleach 

What is the Proper Way to Handle Flood Damage?  

When flood damage happens in your Newington residence, it is crucial to begin the cleanup as soon as possible after the water enters your home. Contact your insurance carrier and get approval to bring in SERVPRO. The technicians are available 24/7 and arrive quickly on-site. Until the water in your home gets tested, avoid coming into contact with it and close off the entrances to the area. Until the technicians arrive, it is permissible to do the following if you can do so safely:

  • Remove valuable items
  • Gather essential documents including homeowners coverage
  • Get any medications or pet food needed
  • If you cannot enter the area of the home where floodwater is present, the crew chief will get anything you need from the interior of your home.

Testing the Water is a Preliminary Step  

The techs obtain water samples on arrival to determine the presence of bacteria, pathogenic elements, or sewage. The appropriate type of treatment gets used on the water to lessen the hazards of handling it during extraction and disposal.

Controlled Demolition is a Standard Part of Flood Cleanup  

When flood water needs removal in Newington, the techs use their scoping equipment to pinpoint the water. Certain building materials such as sheetrock show signs of deterioration rapidly after water exposure by beginning to buckle or warp. The technicians use their moisture detection devices to measure above the waterline left by the floodwater and cut off the ruined portion. This is one of many types of controlled demo actions that work to lessen the number of repairs or further damage to the home. Wet sheetrock, particularly in ceilings, can create a safety hazard, and the techs remove it to ensure no one gets hurt during the restoration services.

Carpet can cause injury due to its weight when it has absorbed a large amount of water. The techs extract the water and then cut the portion that needs disposal into easy-to-handle six-inch pieces.

Hardwood flooring can have multiple outcomes after encountering floodwater. Much like sheetrock, time is crucial. The longer the floorboards have exposure to water, the more they absorb. This leads to swelling, cupping, and crowning. The technicians take each hardwood flooring restoration on a case by case basis as different factors affect the outcome. The sooner the extraction and drying begin, the most potential for a positive outcome. Composite floorboards usually deteriorate upon contact with water and have little to no possibility for reuse after damage from flooding.

Tile and laminate flooring has varying degrees of damage that can occur. One of the most common with standard tile squares is the delamination and loosening of the tile after the excessive moisture conditions seep under and ruin the grip the tile has to the substrate. Single sheet laminate flooring often has good water repellent qualities. Still, when water runs under the edges or behind baseboards and goes under, it generally needs removal to dry the area underneath.

Ceramic tile flooring often has one of the best outcomes after flooding as long as the seal on the grout-line remains intact. While the tile is slightly porous, SERVPRO technicians have specific cleaning agents developed for use on tile and grout. If needed, the reapplication of sealant once the mitigation efforts complete.

When the technicians ascertain articles within the property require disposal, the item gets carefully recorded, photographed, and noted whether the homeowner or adjuster gave their permission for removal. The technicians put these actions into a complete report that the homeowner can use to expedite the filing and decision on any insurance claims pending due to the flooding in the residence.   

SERVPRO of Newington / Central Hartford at (860) 667-9191 has the training and professional equipment to handle any size and type of flood damage in your home. The certified techs can restore your home to its pre-flood condition and make it, "Like it never even happened."

Deodorizing After a Living Room Fire

8/27/2020 (Permalink)

after a fire- fire alarm with battery out and stuffed animal laying in debris Fire leaves damage from the blaze, smoke and soot. Call the professionals at SERVPRO to help you recover.

What Deodorization Methods are the Most Appropriate for My Newington Home

My Upholstered Furniture Smells Like Smoke, What Should I Do?

The Newington SERVPRO Team Cleans and Deodorizes 

After a fire in your Newington house, you may think that your furniture is unsalvageable. However, our trained restoration specialists use their knowledge to employ the proper techniques to restore your belongings and affected living space. Our goal is to make it, "Like it never even happened." 

Do I Need to Wet or Dry Brush My Couch?

SERVPRO Determines the Best Cleaning Technique by Spot-Testing the Fabric 

During your fire restoration project for your Newington property, two of your biggest concerns are cleaning and deodorizing. It is essential to clean thoroughly to help facilitate the deodorization process. However, it is equally as important to choose the correct cleaning method to prevent further damage. Technicians spot test the fabric to determine if the residue is dry and can easily be brushed or vacuumed or if it is sticky and requires wet cleaning methods. 

What Other Methods Help Deodorize My Furniture?

  • Injection Method: Technicians inject small amounts of deodorizers using a syringe into stubborn spots on upholstery. This also works for carpet in cases when reaching the backing becomes difficult.
  • Direct Spray: After technicians clean smoke residue, they may spray deodorizers on the affected area with a hand pump or powered sprayer.
  • Deodorizing the impacted area with various techniques including fogging, venting box fans, and air scrubbers help remove unwanted odors to your belongings. 

Technicians may also choose to remove some of your furniture to an offsite storage facility, depending on the severity of the fire damage, so that they may best clean both the item and the rest of your home. Our restoration team inventories each item during the cleaning process before returning it, restored, back to your home. 

For 24/7 assistance after a fire, Contact SERVPRO of Newington / Central Hartford at (860) 667-9191. We're Faster To Any Size Disaster. 

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Should I Clean Fabric in Newington After a Water Leak?

8/17/2020 (Permalink)

water leaking out of a stainless steel pipe Water leaks can ruin drywall in your home. Call SERVPRO for professional water damage restoration.

SERVPRO Cleans Drapes and Upholstery in Newington

After being away from your Newington home for a few days, finding a leak may leave you wondering what you should address first when you begin the restoration process. An unattended water leak from an upstairs bathroom may damage everything from your drywall to your textiles, including your curtains and upholstered furniture.

Should I Work on Spot Removal Before or After Technicians Clean the Fabric?

When dealing with your water-damaged Newington home, spot-checking fabric might be the furthest thing from your mind. However, it is essential first to check and treat heavily soiled areas or spots. Even before spot treating, technicians pretest the surface to make sure the dye does not run, and the upholstery or drapery fabric can sustain cleaning without damage. If the material is sensitive to water, technicians use a cleaning solution like Solvent Spotter, and if it is not sensitive, they typically use SpotER or Carpet and Upholstery Cleaner. Our restoration specialists may also vacuum the surfaces to remove any dry soils before treating with solvents.

What Are Some Things to Remember About Cleaning Upholstery and Drapery?

  • To protect nearby areas and furniture, use a tarp for protection. 
  • It is critical to identify the type of fiber and remember that no two fabrics require precisely the same cleaning. 
  • Technicians have a variety of techniques to choose from, ranging from mild to aggressive when heavily soiled.
  • Allow proper dwell time to ensure adequate cleaning action. 
  • Rinse using clear water or SERVPRO's specially formulated Fabric Rinse and Color Set. 

Our home specialists take great care in restoring your curtains and upholstered furniture. If the cleanup also requires cleaning rugs and carpets, our technicians wait until the area is completely dry before repositioning your furniture.

For 24/7 assistance after a water leak, contact SERVPRO of Newington / Central Hartford at (860) 667-9191. We make it, "Like it never even happened."

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What Should I Look for in a Mold Remediation Service?

8/3/2020 (Permalink)

mold growing on walls and ceiling damaging a dining room Our SERVPRO Team Can Remediate the Mold Damage in Your Newington Home--Your Local Company Is Here to Help!

SERVPRO Ticks All the Right Boxes for Newington Residents in Need of Mold Remediation

Even the most well-cared-for homes in Newington can suffer from structural damage, mold growth, leaks, or any other problems that can plague homeowners. When trouble strikes, it is good to know you can rely on a company like SERVPRO.

Many Newington residents need mold remediation at times.

Mold can very quickly grow inside a home, and it should never be left unchecked. If spore growth is not attended to, it can cause a range of nasty effects, including:

    Structural damage to walls or floors
    Health effects
    Unsightly black mold patches
    Peeling wallpaper or paint
    An unpleasant moldy odor

What should I look for in a mold remediation company?

It is essential to call in a professional company if you suspect a mold issue in your home. Professional services train their staff to handle a mold outbreak. A reliable service will send a team equipped with all the necessary tools and products to contain the outbreak and make your home a much safe and secure place.

However, not all mold remediation companies are created equal. SERVPRO of Newington / Central Hartford recommends you check out the following three points before hiring someone to help you with mold.

1. No false promises
Many companies advertise complete mold removal – do not listen to this false claim. To understand why these claims are wrong, we must understand mold and how it spreads. Mold spores are naturally present in all environments, both indoors and out of doors. The spores are microscopic, which means they can spread sight-unseen to all kinds of spaces, including:

    HVAC systems
    Drywall and wall cavities
    The surface of clothes or boots
    Pet fur

Because mold spores are so tiny and so easily spread, it is impossible to eliminate all mold from your home. However, do not despair – a reliable mold remediation company can still do a lot to remove mold, dry out your home, and discourage mold from reappearing.
We emphasize remediation rather than removal because we know that remediation is a healthier and more effective long-term strategy.

2. Properly trained staff

If you are going to trust someone in your home, you want to know they are adequately trained for their job. SERVPRO has an extensive staff training program starting with putting our owners through a thorough fifteen-day hands-on training at our corporate training headquarters. All of our training is accredited by the Institute of Inspection, Cleaning and Restoration Certification (IICRC) standards.

We do not stop at the initial training, however. We ensure our SERVPRO teams receive ongoing support and training to keep them updated on industry standards and best practices. The ECTP Employee Certification Training Program is just the initial step.

3. Focus on containment


Because mold organisms are so small and spread so quickly, containment is a vital part of mold remediation. The SERVPRO containment process dramatically reduces the spread of fungi throughout your home and makes the remediation process more effective. As well as using physical barriers such as plastic sheeting to seal off the affected area, we also use advanced techniques such as bringing negative air containment so mold cannot escape.

What about my belongings?

SERVPRO understands that you are concerned about your personal effects, and want to be sure they are protected during mold restoration proceedings. That is why taking care of your belongings is one of the cornerstones of our service.

If your clothes, personal effects, documents, or soft furnishings such as sofas and drapes are affected by mold, we have the know-how to take care of them. We train our teams in cleaning procedures such as wet and dry cleaning, foam cleaning, soaking, and abrasive cleaning.

You are also welcome to take advantage of our Contents Claims Inventory Service, which helps you draw up a thorough inventory of your damaged items. Our contents service helps ease the burden on you when it comes to dealing with your insurance company. And of course, we assist you with this process.

How do I know a service is thorough enough?

One of the most important things to look for in a mold remediation service is thoroughness. That means that the company you employ takes care when assessing your situation, takes care of every aspect of remediation, and makes sure you are satisfied. Check out our large number of referrals and reviews from satisfied neighbors.

Our teams do not just assess mold by sight and smell. We use equipment such as moisture meters to check for hidden damp patches and unseen mold problems. We plan our work carefully for maximum effectiveness, and we take care of deep cleaning and drying your items.

We consult with you at every stage of the process, and after your mold remediation is complete, we provide a walk-through with you to make sure you are satisfied with our service. We are prepared to answer all your questions.

If you need a thorough and effective mold remediation service that takes care of everything for you, call SERVPRO of Newington / Central Hartford at (860) 667-9191.

Who Can Restore the Water Damage in Hartford Business Offices Fast?

7/28/2020 (Permalink)

"Hartford" Hartford Businesses Love the Cleanup and Restoration Services Received from SERVPRO--We're Faster To Any Size Disaster.

SERVPRO Supports Local Businesses by Offering Top of the Line Water Damage Restoration Services Round the Clock Every Day of the Year.

Water damage in office buildings catering to Hartford's insurance industry needs a quick turn-around. Regardless of the source of the damage, your business center requires rapid water removal and structural drying to protect meeting and work spaces and the data and electronic equipment that are the foundation of modern business operations.

How Quickly Can I Expect a Response to a Water Loss Emergency?

Outstanding water damage restoration in Hartford businesses depends on speed, skill, and state of the art equipment. Our local presence and the many years of experience in the restoration industry represented by our managers and technicians meet or exceed your expectations of fast and competent water damage recovery services. Highly efficient water extraction and drying equipment are always available to our crews, permitting us to achieve the goal of "Like it never even happened," swiftly and successfully.

I Prefer to Be Proactive -- Is There a Way to Plan for Water Damage Restoration?

SERVPRO encourages our commercial customers to consider developing an Emergency READY Profile and Plan (ERP) in collaboration with seasoned project managers. Although it is preferable that the disasters for which an ERP prepares never occur, having a plan in place has many advantages:

  • Restorers have detailed information about your business's physical layout and operations before arriving to respond to a crisis
  • Restoration professionals make preloss suggestions to minimize or avoid water damage to structural components or contents after assessing your space -- adapting as suggested can save time and expense 
  • Business owners or building managers can designate a chain of command, designating individuals who can direct restoration if you are unavailable

Rely on the professionals at SERVPRO of Newington / Central Hartford when water damage threatens to overwhelm your business operations. Call us at (860) 667-9191 for rapid restoration and consider working with us on a proactive ERP now.

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How Soon Should I Call Someone for Storm Flood Cleanup in Newington?

7/25/2020 (Permalink)

water covering floor SERVPRO of Newington / Central Hartford works to limit the loss and restore your interior to pre-flood conditions.

Flood Damage from a Storm at Your Newington Property Should Be Addressed Quickly to Limit the Loss

Storms are unpredictable, and they often leave much devastation in their path. When you have flooding on the first floor of your home, you need to call skilled technicians to perform extraction and drying techniques. SERVPRO also takes measures to inhibit mold growth in your Newington home while addressing potential odors that often linger after a water loss event.

We Have Water Flooding Our Sunroom and Living Room, What Sort of Damage Am I Dealing With?

Standing water and moisture impacts various surfaces within the flood-zone, which is why you need IICRC-certified technicians to assist with flood damage in Newington. It is best to keep the following in mind as we assess the damage throughout your property:

•    Floodwater often carries a broad spectrum of contaminants that must get treated carefully.
•    Within as little as 24 to 48 hours post exposure to flooding, mold, and mildew begins to reproduce.
•    Water from a flood incident may start to corrode certain metals and warp wood furnishings.
•    Structural materials are also at risk, including drywall, carpeting, floorboards, and your electrical system.

When you call SERVPRO to your flooded home, we arrive quickly to formulate a plan of action to facilitate water removal and drying. We always work with the idea that it is better to restore rather than replace, so we do whatever possible to salvage your contents and building materials.

If you are concerned about the cleanliness of your home post-flood, rest assured in knowing that we use EPA-approved cleaning agents to work on sanitizing all surface areas impacted by the event. Certified: SERVPRO Cleaned.

Do you want to tackle flood damage in your home to save yourself time and money? SERVPRO of Newington / Central Hartford works to limit the loss and restore your interior to pre-flood conditions. Call (860) 667-9191 any time of day or night for emergency service.

Is SERVPRO the Right Choice After Water Loss in Your Newington Home?

7/12/2020 (Permalink)

water overflowing from an orange sink Water damage is not simple to take care of yourself. Contact SERVPRO for professional grade remediation for your home.

As a reputable restoration team, we work to earn our place in the industry with our fast response, attention to detail, and focus on keeping costs to a minimum for our customers.

There is no great surprise that there are multiple restoration companies that you can choose whenever water damage threatens your Newington home. Despite the number of companies you can choose between, there are various reasons why potential customers should consider our accredited SERVPRO team's experience and response. We are an organization working to consistently better our response, our education in various niches of the restoration industry, and the satisfaction of our customers.

Restoring water damage in Newington homes is not a one size fits all solution for the property. Each structure must get carefully assessed and evaluated by our competent project manager and crew chief to determine what processes and equipment are necessary to make water loss incidents "Like it never even happened." Knowing what to expect when you reach out to our team can help to streamline the process, and get information where it belongs so that our Green Fleet can roll out with the right tools and personnel.

What Can You Expect When You Call?

Adding a personal touch amid an emergency that threatens your home can be a calming presence despite the stress of the situation. We can accomplish this with real people helping you through each phase of your problem through the complete restoration and recovery of water damage in your Newington home. This entire process begins with a single phone call, where you share the details of the last incident, how it started, and what damage you have recognized. Here is what you can expect when you call for assistance any time of the day:

  • Staffed Emergency Line – Real people answering your call when you need it is the first impression that we wish to make with our customers. Your emergency matters, and we are here to help. 
  • Mobilizing Technicians – With the information that you provide during the first notice of loss, we can begin assembling our technicians and equipment to reach your home as quickly as possible.
  • READY Trailers Rolling Out – We have pre-stocked trailers in our warehouse filled with water restoration equipment such as extractors, dehumidifiers, air movers, and other specialty drying tools.

What Are the Advantages of a Fast Response?

Just saying that We're Faster To Any Size Disaster means nothing to our customers. What matters more than this catchy slogan is the actual response during a crisis. When loss incidents threaten your home, there is often a 48-hour window in which specific exposed materials and contents can get recovered. With a commitment to reach your home within hours of the first notice of loss, we can provide our technicians with a considerable amount of this timeline to preserve as much of your home and its contents as possible. Because we reach your home quickly, we can begin vital efforts such as:

  • Emergency Services – Emergency services often precede mitigation and even the job scoping phase because these actions prevent the immediate and devastating loss. This would include temporarily sealing structural breaches, repairing plumbing, and extracting standing water.
  • Mitigation – These efforts are designed to minimize the damage that you experience after a water emergency.
  • Content Management – Protecting your belongings is a vital service that we take seriously. We have in-house strategies for the restoration and recovery of your possessions. However, when these are ineffective, we also can relocate these items to our SERVPRO facility for focused cleaning and safe storage.

Who Is Coming to Restore My Water-Damaged Home?

The education and continued training of our technicians is among the top priorities of our entire team. The majority of our technicians on our roster have water restoration training and certification, meaning customers do not have to wait for experienced and confident professionals. We have well-trained technicians available to respond 24/7. Among the numerous standard-setting companies that endorse and train our competent technicians are:

  • IICRC – Institute of Inspection, Cleaning and Restoration Certification 
  • ABRA – American Bio Recovery Association 
  • OSHA – Occupational Safety and Health Administration 
  • NORMI – National Organization of Remediators and Mold Inspectors

We seek to provide a comprehensive approach for water restoration in your home. Because there are hundreds of potential causes for water loss incidents, experience and hands-on training that you get with our SERVPRO of Newington / Central Hartford team become more valuable than ever. No matter how we can help, from emergency services to cleaning and restoration, you can reach us 24/7 at (860) 667-9191.

How Seriously Should I Take Water Damage?

6/17/2020 (Permalink)

Construction Site: Neat Clean Crawlspace, Floor Joists, and Pony Wall Inspect your crawl space often for signs of water damage.

Water Damage to Your Newington Home Can Pose a Serious Threat to Your Health

Residents of Newington often risk their health and the safety of their homes by failing to address water damage and leaks promptly. Whenever there is standing water in your home, you risk creating a suitable environment for bacteria to multiply, including mold. Calling a professional water restoration team can help you resolve the situation and set the stage for a healthy home.

In Newington, water restoration services are our specialty at SERVPRO. Our team arrives at your home once you call our 24/7 hotline and share your situation. Regardless of appearances, all households benefit from a thorough evaluation following a water event. Sometimes the damage is not apparent, such as when drywall soaks up water and becomes weaker. Still, our water restoration equipment and technicians can help decide regarding the scope of the damage.

Where does water damage hide?

Depending on your specific circumstances, water might collect in your basement or even your crawl space. Using advanced imaging, such as infrared technology, our SERVPRO technicians can help determine where the problem areas are in your home. As necessary, we tap into our expertise and industry best practices to pump water from under your home and restore normal humidity levels. Among the equipment we use to achieve this goal, you can find:

  • Submersible pumps
  • Air movers and circulators
  • Dehumidifiers

When space is an issue and equipment does not fit, our crew may explore creating a point of entry above the crawl space or utilizing a flex house to aid the extraction process. Throughout this process, we typically wear personal protective equipment to protect us from bacteria and debris living under your home.

Relying on our SERVPRO of Newington/ Central Hartford for help is a sound decision. Our team's experience and knowledge help mitigate your loss in terms of time and money. Call us at (860) 667-9191 and let our team leave your home "Like it never even happened."

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